Customer support center

Our support team is always at your service

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12/5 service hotlines

3rd level support

On-site support

Select your business

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Electronic Trading

Supported products

• Fixed Income: iQbonds, iQderivatives,
iQrepos, iMarket, iConnect
• Equities: iTrader
• Others: ISS

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Transaction Automation

Supported products: RTPE, x-gen, FinCase

1st , 2nd & 3rd level support

Training (user, technical and administrator)

System integration

Support of integration projects

Application service provider

12/5 service hotline

Customer portal & ticket system

Simulation environments for individual analytics

Back-up and recovery

Security management

Managed services, SaaS and IaaS

On-site support