Langenfeld, April 10, 2018: If SAP users forget their password or lock themselves out after several incorrect attempts, usually a call to the help desk is necessary. Such calls cost companies time, money, and productivity. With the apm restarter, valantic now offers a tool with which SAP users can reset their passwords themselves in a few steps and eliminate a user block due to incorrect login. The SAP add-on is a new component of the apm Suite for GRC and authorization management that can also be licensed separately. The prerequisite is an SAP ECC or S/4HANA system. The apm restarter for password reset is available directly from valantic ERP Services AG.
Today, for security reasons, passwords are complex and should be changed at short intervals. Therefore, during the attempt to log into the SAP system, it is easy to inadvertently enter an incorrect password. If the SAP user is then locked out, the password must be reset and a new one is generally assigned by IT support. Such inquiries to the help desk consume valuable resources. The employee in question usually waits a little while until the new password is set up.
With valantic’s apm restarter, a user who has forgotten his password or who has locked himself out through several incorrect login attempts can reset the password by himself easily and quickly. Advantage: Work can continue within a few minutes without longer wait times. In addition, this unburdens IT support. Helpful is also the lack of reliance on the service times of IT support.
The resetting of a user’s own password can be done easily and in a few steps, as has long since been the practice for many web services.
