Enabler in the “digital now”

Customer Engagement Technology

The “digital now” marks a new era in marketing, ending one-size-fits-all communication and traditional sender-receiver roles. The increasing possibilities of dynamic content require the right technology, akin to how printing presses made newspapers accessible to the masses.

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What does customer engagement require?

The right technologies!

Yes, we deliberately use the plural. Because one technology rarely comes alone. In quite a few cases, companies already have a variety of systems in place. In other instances, the application of a single technological solution is not sufficient. And in still others, siloed systems cannot deliver what the new era of the “digital now” promises: dynamism.

Customer engagement technology

The landscape of systems can resemble a veritable jungle. But there are ways to get an overview – even in a dense jungle! We at valantic work technology-agnostically and have a best-of-breed selection at hand. “The best of breed” for us are primarily five providers who master both specific and general digital challenges with individual and combined solutions.

Best of breed ...

Bloomreach

Customer experience at its best

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CrossEngage

State-of-the-art customer experience

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Emarsys

Omnichannel engagement excellence

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trbo

Real-time on-site personalization

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Zenloop

Customer engagement through CX automation

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Antavo

Loyalty of the next generation

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The era of data has begun. And with it, the worlds of data-driven customer engagement are opening up.

Junge Frau präsentiert Projetkidee an einem White Board.
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Zwei valantic Austria Mitarbeiterinnen beim Auswerten einer CRO-Analyse.
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Ready for the next level of customer engagement?

Just give us a call!

Nils Weber, Managing Director and Partner at valantic

Nils Weber

"Guten Tag" from Langenfeld

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