Today, no business can be successful without exceptional customer experiences. Our Customer Experience blog category is all about customer experience management, customer journey development, CRM consulting and implementation, marketing automation, e-business and e-commerce, B2B portals and marketplaces, as well as design and UX development.
Customer Experience June 27, 2024
Setting up a business process on the Power Platform: with or without Process Manager?
Explore the stark differences in setting up business processes on the Power Platform with and without the Process Manager, highlighting how it adds structure, saves time, and enhances collaboration.
Setting up a business process on the Power Platform: with or without Process Manager?
Customer Experience June 20, 2024
Unlocking process orchestration: introducing the process manager
Discover how Process Manager transforms process orchestration within Microsoft Power Platform, offering intuitive BPMN-based design, execution, and monitoring for enhanced business-IT collaboration.
Unlocking process orchestration: introducing the process manager
Customer Experience June 17, 2024
Coffee and customers: how Salesforce is brewing the future of CRM
Imagine a near future where businesses, powered by Salesforce AI, predict your needs and personalize your experiences seamlessly. At 'Café Futura', your favorite coffee and rewards await you without asking. This is the future of CRM—intuitive, immersive, and ethical. Ready to join this transformative journey with Salesforce, where customer relationships are elevated to an art form?
Coffee and customers: how Salesforce is brewing the future of CRM
Customer Experience June 14, 2024
The Pimcore Inspire North America as Pimcore Global Partner
valantic's participation as a Global Pimcore Partner at Pimcore Inspire North America in Miami highlights the synergy of Pimcore and Shopware in revolutionizing the US digital commerce landscape.
The Pimcore Inspire North America as Pimcore Global Partner
Customer Experience May 24, 2024
Bridge the Data Gap: Enhance Your Product Catalog with AI-Driven Data Solutions
Complete data is essential for a successful online store. With the support of AI, product data can be optimally enriched.
Bridge the Data Gap: Enhance Your Product Catalog with AI-Driven Data Solutions
Customer Experience May 14, 2024
From idea to strategy: the conception of a loyalty program
Loyalty programs for success in fashion retail: Find out about strategic approaches to creating a progressive loyalty program in fashion retail in the second part of the blog series.
From idea to strategy: the conception of a loyalty program
Customer Experience April 23, 2024
B2B marketplace: more sales, security & efficiency with the right PSP
Viewing e-business from the perspective of a marketplace operator uncovers entirely new opportunities for revenue and business growth, along with fresh challenges. From merchant onboarding to revenue recognition, choosing the right payment service provider (PSP) is crucial for streamlining complex processes and fully leveraging the capabilities of your B2B marketplace.
B2B marketplace: more sales, security & efficiency with the right PSP
Customer Experience April 11, 2024
How BLACKROLL is getting its e-commerce to peak condition
Leveraging Shopify, BLACKROLL has developed a future-proof, headless e-commerce platform and expanded its D2C business via digital channels. Learn more!
How BLACKROLL is getting its e-commerce to peak condition
Customer Experience April 2, 2024
Navigating the Data Universe: Enhanced Data Privacy & Protection
From the importance of a Single Source of Truth (SSoT) for data integrity to advanced consent management and personalisation as a service, this blog highlights the need for a strategic approach to data management that respects both innovation and strict privacy laws.
Navigating the Data Universe: Enhanced Data Privacy & Protection