To fulfill this complex task, valantic set up the PIM platform Viamedici EPIM, the Content Management System (CMS) Storyblok, and the e-commerce solution Spryker B2B simultaneously and combined them into a holistic content commerce platform.
The new PIM was conceived from the outset as a central, company-wide product information system. It feeds not only the new webshop with product data but can also provide information for the production of classic print catalogs or for the creation of quotations. Partially redefined processes, structures, hierarchies, and properties assist the sales staff of the WiBU Group in advising their B2B clientele even more agilely, efficiently, and personally.
At their customers, the organization also gathered ideas for the platform wibu.care, which was further developed by valantic UX experts. Through the platform, users can quickly order supplies and directly contact personal representatives. WiBU simplifies and accelerates the ordering process with many intelligent and customizable features, such as assigning roles, permissions, and creating multiple shopping carts. The creation, editing, and commissioning of offers by personal contacts can also be done directly in the shop. The digital support saves valuable time for care and support staff in routine activities.
