TAP Air Portugal: Automated Flight Forms Solution

The Challenge

In order to comply with industry regulation, TAP needed a fast, secure and automatic way to create an information form for each flight and to report that information to the aviation regulator, on a 24×7 basis. The process was being done manually by retrieving information from several internal and external systems and then uploading it into another application. The company wanted a solution to automate the full process reducing workload and replacing an error prone, manual process.

The Solution

Partnering with TAP, valantic created a fully automated solution using OutSystems’ low-code platform and their agile methodology. This combination of industry expertise, technology and methodology resulted in an award-winning solution that is fully aligned with the business. The Flight Forms solution automatically collects information on flights, passengers and load information from various sources. In addition, the system collects information on local, transit and transfer passengers and load. It then automatically creates the Flight Form for each flight and sends it to the airport management organization (ANA), via web services for them to cross-check it with their own information and approve or make corrections.

Custom Theme using Silk UI

Complex Integrations

Fast Time To Market

Return on Investment

About TAP

Portugal’s national airline, TAP Air Portugal, has its hub and headquarters at Lisbon Airport. As a member of the Star Alliance since 2005, TAP – Transportes Aéreos Portugueses – offers 2,500 weekly flights to 90 destinations across 34 countries.