Workforce Management

Allegro: Streamlining Workforce Management for Certis's Global Enterprise

Leveraging the expertise of our OutSystems specialists the valantic team worked hand in hand with Certis to ensure the timely and cost-effective launch of Allegro, setting a new standard in workforce management solutions.

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The Challenge

Recently the company embarked on a mission to replace their legacy Certis Access portal with a new employee portal that dramatically improves performance and provides an easy to use and accessible mobile app. The new application, Allegro, brings a new, digital, way of life to Certis and is the result of re-thinking, re-inventing, and re-engineering the way the company works and interacts. It is available in both web and mobile. The mobile version is used primarily by employees outside the office and to perform the most frequent tasks.

The Solution

Allegro is a strategic, omni-channel application (mobile and web) that simplifies the management of employee leave, expenses, welfare benefits and access to other important corporate information. Paramount for this application’s success was a great user experience and support for a large number of end users. The Allegro solution was designed to scale and serve Certis’ global workforce of 20,000 plus employees that speak different languages and frequently have poor internet connectivity.

Allegro has been developed in partnership with valantic. With a strong team of OutSystems experts, the valantic team worked closely with the Certis team to guarantee that Allegro was launched on time and on budget.

The Result

Allegro increases the efficiency of both managers and the workforce in general. For example, it eliminates over 90% of manual approvals for leave and expenses. Now, managers can focus their time on more productive activities. In addition, employees enjoy using the new app as their requests for leave and expenses are swiftly processed.

The new app automatically processes / approves more than 90% of employees’ requests for time off and expenses, saving managers hours of work on a weekly basis. Taking into consideration that Certis generates over 20,000 employee time off requests and over 30,000 expense requests on a monthly basis, the savings are quite significant.

Highlights

Responsive Web Application

Native Mobile App

Complex Integrations

Security Compliance

Shawn Xiang LI
Vice President & Head, Corporate Digitalization & Platform Development, Certis

”The speed of delivery with OutSystems is definitely important but even more important is the business agility it provides. With the OutSystems platform and the valantic team we can adapt to a fast-changing business landscape allowing our applications to change at the speed of business”. Before OutSystems we had a big team to support infrastructure, operating systems and applications. Now, most of the work is automated by the platform server reducing our maintenance costs and application TCO.“

About Certis

Headquartered in Singapore, Certis is a global integrated security organization that develops and delivers outsourced multi-disciplinary and integrated security services. With a dispersed workforce of over twenty thousand people across Singapore, Australia, Hong Kong, Macau, China and the Middle East, Certis is focused on digitally transforming itself to better serve its employees while delivering great value to its customers.