Using Feedback Agents to drive efficiency and consistency
Effective performance reviews are key to aligning individual goals with organizational objectives and driving productivity. This cutting-edge solution powered by Generative AI and developed on the OutSystems low-code platform brings many benefits such as speed, efficiency and unbiased outcomes.
valantic LCS enhances performance management for its global delivery teams by leveraging a Generative AI-powered application built on the OutSystems low-code platform. This innovative solution streamlines evaluations, reduces bias, and provides clear insights into employee performance, enabling managers to make more informed decisions. The result is a more efficient, fair, and transparent review process that boosts both productivity and employee satisfaction.
Before integrating Generative AI, valantic LCS faced challenges with its traditional manual performance management process, which was time-consuming and resource-intensive. The manual compilation of feedback was prone to delays, human biases and inconsistent analysis, leading to inefficiencies and delayed performance reviews. Additionally, the lack of a comprehensive, unbiased dashboard hindered the effective use of valuable performance data.
Gathering feedback from multiple sources required extensive coordination and was susceptible to delays.
Human biases could inadvertently influence the analysis and interpretation of feedback, compromising the objectivity of evaluations.
Varied interpretations of qualitative feedback led to inconsistent performance assessments.
The lengthy process reduced the frequency and timeliness of performance reviews, negatively impacting employee development and organizational agility.
Valuable data was underutilized due to the absence of an unbiased dashboard that displayed comprehensive company performance indicators.
The implementation of the GenAI-powered performance review system at valantic LCS has set the stage for broader advancements across HR processes. By automating key tasks and providing data-driven insights, the system has enhanced efficiency, fairness, and decision-making. This innovation supports the company’s goals of fostering a more innovative, data-driven, and employee-centric culture, helping attract and retain top talent while maintaining a competitive edge in talent management.
Automated Data Compilation
Seamlessly consolidates feedback from diverse channels, including peer reviews and client evaluations, ensuring a holistic view of employee performance.
Advanced Analytical Insights
Utilizes state-of-the-art NLP models like GPT-4o-mini and LLaMA 3.2 to identify trends, extract actionable insights, and highlight patterns in feedback data.
Intuitive Dashboard
Provides a user-friendly interface that enables managers to easily review detailed performance reports, encompassing individual employee evaluations and aggregated company-wide performance metrics.
Enhanced Automation
Automates critical aspects of the performance review process—such as feedback compilation, analysis, and summary creation—significantly reducing manual efforts for HR, management, and Team Captains.
Miguel Antunes
Team Captain, valantic LCS
”Since implementing the GenAI tool, the time we spend on compiling and analyzing feedback has halved, allowing us to focus more on employee development.“
The success of the GenAI agent-powered performance review system, built on the OutSystems low-code platform, lays a strong foundation for broader applications across other HR processes. These include enhancing talent acquisition by automating candidate screening, improving employee engagement surveys through more nuanced sentiment analysis, and refining project performance evaluations with detailed, data-driven insights. These advancements align with valantic LCS’s strategic goals of fostering innovation, enhancing employee satisfaction, and maintaining a competitive edge in talent management.
By integrating GenAI and low-code platforms like OutSystems into the performance review process, valantic LCS is leveraging cutting-edge technologies to optimize organizational processes. This innovation enhances operational efficiency and distinguishes the company as a leader in fostering a fair and data-driven work culture. Such a reputation attracts and retains top talent in a competitive market and provides a sustainable competitive advantage by continually improving employee management and organizational performance through advanced generative AI and low-code solutions.
Time Savings
• Manual Process: ~1.5 hours per employee
• Automated Process: ~10 seconds per employee
• Total Manual Effort for Pilot: ~119 hours (1.5 hours × 80 employees)
• Total Automated Effort for Pilot: ~13 minutes (10 seconds × 80 employees)
• Total Time Saved: ~118 hours and 47 minutes for the full process
Pilot Scope
• Employees Reviewed: 80
• Total Feedback Comments: 676
• Average Comments per Employee: 14
• Maximum Comments per Employee: 43
Unbiased Outcomes
• The new GenAI agent is producing more consistent analysis of feedback across managers and teams
Efficiency and Capacity
• Manual vs. Automated Time Reduction: ~99.99%
Rita Cordeiro
Head of People, valantic LCS
”The AI-assisted performance review system has significantly improved our process. It’s fairer, faster, and equips us with actionable insights that were previously hard to uncover.“
Download Case Study "Leveraging GenAI to Accelerate Performance Review Processes "
Discover how valantic LCS transformed its performance review process using cutting-edge Generative AI technology.
valantic is a services company dedicated to building web and mobile applications using OutSystems low-code platform. We are experts in agile delivery and believe in building lean solutions that bring immediate impact to your business. Serving customers all around the world our experts can help you maximize your investment in OutSystems.
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