valantic DR!FT showcase

We make the Customer Experience an interactive experience!

With our showcase, we connect processes along the value chain, use chatbots and IoT – with ease and at high speed.

The buying process via voice control and chatbot. The automatic ordering and picking in the shop. All a dream? With us this is already reality – even if only with drift cars.

Ready? – Go!

Used Technologies:
SAP Commerce Cloud, SAP Service Cloud, SAP S/4HANA, SAP EWM, SAP SCM, Conversational AI, IoT

The End-To-End Process

• Car signals a low oil level
• A ticket is automatically created in the Service Cloud
• Chatbot makes order suggestion and leads interactively by voice control through the order process
• Oil order is initiated in the Commerce Cloud
• Order picking initiated via S4/HANA
• Oil delivery