Our Blog Category Customer Experience

Customer Experience August 21, 2024

Wake-Up Call for the CPG Market: How AI Influences Purchase Decisions

Discover how AI is influencing the CPG market and changing purchasing decisions. Find out how AI is changing the customer journey in our report.

High angle view of group of business people shaking hands

Customer Experience June 27, 2024

Setting up a business process on the Power Platform: with or without Process Manager?

Explore the stark differences in setting up business processes on the Power Platform with and without the Process Manager, highlighting how it adds structure, saves time, and enhances collaboration.

Diverse group of businesspeople discussing work while standing together in a bright modern office corridor

Customer Experience June 20, 2024

Unlocking process orchestration: introducing the process manager

Discover how Process Manager transforms process orchestration within Microsoft Power Platform, offering intuitive BPMN-based design, execution, and monitoring for enhanced business-IT collaboration.

Happy young woman drinking a cup of tea or coffee in an autumn morning.

Customer Experience June 17, 2024

Coffee and customers: how Salesforce is brewing the future of CRM

Imagine a near future where businesses, powered by Salesforce AI, predict your needs and personalize your experiences seamlessly. At 'Café Futura', your favorite coffee and rewards await you without asking. This is the future of CRM—intuitive, immersive, and ethical. Ready to join this transformative journey with Salesforce, where customer relationships are elevated to an art form?

Pimcore inspire event-4-colleagues-smiling-at-camera

Customer Experience June 14, 2024

The Pimcore Inspire North America as Pimcore Global Partner

valantic's participation as a Global Pimcore Partner at Pimcore Inspire North America in Miami highlights the synergy of Pimcore and Shopware in revolutionizing the US digital commerce landscape.

Female developer coding and programming. Coding on two with screens with code language and application.

Customer Experience May 24, 2024

Bridge the Data Gap: Enhance Your Product Catalog with AI-Driven Data Solutions

Complete data is essential for a successful online store. With the support of AI, product data can be optimally enriched.

A woman wearing a black sweater and jeans holds a pair of jeans while browsing a stack of folded jeans in a clothing store.

Customer Experience May 14, 2024

From idea to strategy: the conception of a loyalty program

Loyalty programs for success in fashion retail: Find out about strategic approaches to creating a progressive loyalty program in fashion retail in the second part of the blog series.

Smiling man with smartphone and credit card in hand

Customer Experience April 23, 2024

B2B marketplace: more sales, security & efficiency with the right PSP

Viewing e-business from the perspective of a marketplace operator uncovers entirely new opportunities for revenue and business growth, along with fresh challenges. From merchant onboarding to revenue recognition, choosing the right payment service provider (PSP) is crucial for streamlining complex processes and fully leveraging the capabilities of your B2B marketplace.

Customer Experience April 11, 2024

How BLACKROLL is getting its e-commerce to peak condition

Leveraging Shopify, BLACKROLL has developed a future-proof, headless e-commerce platform and expanded its D2C business via digital channels. Learn more!