Customer Experience September 18, 2020
The mindset must precede the technology
One of the top speakers at valantic's Customer Focus Day SAP 2020 is the SAP Chief Technology Officer (CTO) - SAP Germany Glenn González. As here in this short interview he talks less about technology, but rather about the mindset that must precede the technology.
The mindset must precede the technology
Customer Experience September 15, 2020
Why Senior Technical Consultants never stop learning
Fabian Egner, 34, tells us a little about his role as Senior Technical Consultant at valantic and why even experienced consultants never stop learning.
Why Senior Technical Consultants never stop learning
Customer Experience September 8, 2020
On-site search as a central element of the customer experience
Even if e-commerce takes place online, it pays to look beyond the end of one's own nose. There are various concepts, behaviors, and simple experiences from everyday life from which you can learn in e-commerce. These include, for example, why the search in your own shop is such a central element of the customer experience.
On-site search as a central element of the customer experience
Customer Experience August 20, 2020
What is SAP S/4HANA Customer Management and what distinguishes this solution?
SAP has a lot of Customer Relationship Management solutions in its portfolio. Very traditional SAP CRM on-premise or the cloud-based SAP C/4HANA. We will show you another alternative with SAP S/4HANA OP: Customer Management.
What is SAP S/4HANA Customer Management and what distinguishes this solution?
Customer Experience August 3, 2020
Customer Experience in Mechanical Engineering: Faster Communication Give Companies a Competitive Advantage
Ever more mechanical engineering companies are focusing on first-class customer service. Automation and suitable platforms and software solutions should help to speed up the relevant processes in order to increase customer satisfaction.
Customer Experience in Mechanical Engineering: Faster Communication Give Companies a Competitive Advantage
Customer Experience July 27, 2020
5 tips for making a CRM project successful
Many projects in Customer Relationship Management fail. This doesn’t have to happen: Here are 5 tips for how you can guarantee that your CRM project will be successful.
5 tips for making a CRM project successful
Customer Experience June 10, 2020
Business Analyst for SAP Customer Experience Solutions – Insights from the Project and Working World at valantic
Tatjana Kilb decided to join valantic in October 2017 after a personal interview. In her role as Business Analyst, she provides insight into the SAP Customer Experience project world and she explains why everybody is working together at valantic.
Business Analyst for SAP Customer Experience Solutions – Insights from the Project and Working World at valantic
Customer Experience May 28, 2020
Sales of the Future: Prof. Dr. Martin Selchert about Digitalization in B2B Sales
We spoke with Prof. Dr. Martin Selchert about success strategies for digitalization in B2B sales and what companies can do now.
Sales of the Future: Prof. Dr. Martin Selchert about Digitalization in B2B Sales
Customer Experience May 12, 2020
Greater customer satisfaction with SAP CPQ: How guided selling increases efficiency in sales
In our rubric “5 questions for...” we spoke with Matthias Bös, Solution Architect at valantic in the customer experience sector, about SAP SPQ, guided selling, and efficiency in sales.
Greater customer satisfaction with SAP CPQ: How guided selling increases efficiency in sales