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Warehouse managers preparing customer order and checking pick ticket on laptop. Storehouse young asian women employees searching parcel on shelf while using inventory software

Customer Experience January 9, 2025

With GenAI to more profitability and cost efficiency: (How) does it work?

Artificial intelligence is omnipresent in the world of e-commerce. But (how) can GenAI be used to achieve real competitive advantages? For an internationally active B2B company, valantic demonstrated tangible business value in a proof of concept (PoC) and created a blueprint for the successful transformation to an AI-supported organization.

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Woman Enjoying Mobile Gaming with Headphones in a Cozy Home Setting

Customer Experience March 25, 2025

Leveling Up UX with Gamification

Gamification can enhance user experience, retention, and emotional connections by adding game elements to non-game contexts. It utilizes intrinsic and extrinsic motivations like achievements and competition to increase user engagement. However, it's essential to maintain balance and prioritize user-centered design, as excessive gamification can overwhelm users and have negative consequences.

Leveling Up UX with Gamification
Business people taking a break after the meeting. Two colleagues talking and laughing in conference room while drinking coffee.

Customer Experience March 18, 2025

valantic AI Experience Shop – The future of e-commerce

The rapid development of artificial intelligence (AI) is revolutionizing e-commerce. As a result, integrating innovative AI solutions into the daily business processes of online shops is becoming increasingly important. Our new valantic AI Experience Shop showcases the potential of AI in real-world retail scenarios.

valantic AI Experience Shop – The future of e-commerce
business woman presenting financial results

Cyber Security & Data Protection March 17, 2025

National Supervisory Programme 2025-2027: Focus on Cyber Resilience and DORA

In 2025, banks and their service providers will face a multitude of new challenges: Cyberattacks are on the rise, digital dependencies are growing and DORA is bringing profound changes. But which aspects will the supervisory authorities be monitoring most critically in 2025?

National Supervisory Programme 2025-2027: Focus on Cyber Resilience and DORA
Photo of a man and woman laughing in a valantic CX client workshop. In front of them on the table are a laptop and coffee cups.

Customer Experience March 13, 2025

Marketing planning – boost efficiency with the Optimizely Content Marketing Platform

A company’s marketing planning receives a major boost with the Optimizely Content Marketing Platform (CMP). By leveraging automation, AI-powered content production, and data-driven workflows, teams can achieve measurable efficiency gains. However, successful implementation requires careful planning. In this blog post, we explore how Optimizely CMP transforms marketing operations.

Marketing planning – boost efficiency with the Optimizely Content Marketing Platform
Büro mit valantic Mitarbeitern

SAP Services March 6, 2025

Optimizing resource management in maintenance 

Key maintenance metrics are essential for modern manufacturing and production, ensuring the reliability and performance of equipment and facilities. Discover how strategic resource management can drive efficiency, reduce costs, and significantly boost your company’s success!

Optimizing resource management in maintenance 
Live Shopping Tips, Live Shopping Platforms and Live Shopping Integration. A woman showcases a beauty product in the stream.

Customer Experience March 5, 2025

Live shopping: Tips, tactics & technologies for quick wins (3/3)

More and more companies in Europe are recognizing the potential of live shopping events and investing in the right technologies. In the third part of our blog series, discover essential live shopping tips and learn how to achieve a seamless live shopping integration into your omnichannel strategy.

Live shopping: Tips, tactics & technologies for quick wins (3/3)
Live Shopping Best Practices

Customer Experience February 28, 2025

Live shopping: Best practices, brands & success stories (2/3)

By 2026, around 20 percent of global e-commerce transactions could take place through live shopping experiences, according to a forecast by McKinsey. But what exactly is behind this innovative sales format, and how can European brands benefit? In this series, we take a behind-the-scenes look at live shopping events.

Live shopping: Best practices, brands & success stories (2/3)
Young man sitting at the cafe and paying online with credit card

Customer Experience February 25, 2025

Pimcore podcast with CEO Dietmar Rietsch: how do PIM and PXM shake things up in today’s market?

How do PIM and PXM shake things up in today’s market? In this episode of Digital NOW!, Dietmar Rietsch shares insights on the power of Product Information and Experience Management. Learn how businesses can enhance customer experiences and drive success. Listen now!

Pimcore podcast with CEO Dietmar Rietsch: how do PIM and PXM shake things up in today’s market?
A woman showcases a sneaker to the camera during a live shopping stream.

Customer Experience February 25, 2025

Live shopping: Business potential & benefits of the e-commerce trend (1/3)

By 2026, around 20 percent of e-commerce worldwide could take place via live shopping experiences - according to a McKinsey forecast. What is behind this innovative sales format and how do European brands benefit? In our blog series, we take a look behind the scenes of live shopping events.

Live shopping: Business potential & benefits of the e-commerce trend (1/3)
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