Customer Experience January 9, 2025
Artificial intelligence is omnipresent in the world of e-commerce. But (how) can GenAI be used to achieve real competitive advantages? For an internationally active B2B company, valantic demonstrated tangible business value in a proof of concept (PoC) and created a blueprint for the successful transformation to an AI-supported organization.
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Customer Experience April 17, 2025
Adobe Analytics in eCommerce: Key steps to success – from setup to finetuning
Analyzing user data is essential to success in e-commerce. Adobe Analytics equips businesses with powerful insights into customer behavior and preferences. However, to ensure seamless and effective implementation, there are several critical factors to consider. In our article, we outline the key steps for getting started successfully – featuring a real-world customer success story.
Adobe Analytics in eCommerce: Key steps to success – from setup to finetuningSAP Asset Lifecycle Management April 16, 2025
Generative AI in maintenance: Three use cases
Generative AI helps automate manual maintenance, reduce costs, and improve decision-making. Through three practical examples, we show how companies can avoid downtime, optimize maintenance, and allocate resources more effectively.
Generative AI in maintenance: Three use casesSAP Asset Lifecycle Management April 16, 2025
Six Success Factors for the Effective Use of AI in Maintenance
Six key success factors for applying AI in industrial maintenance – from data management and IT infrastructure to change management and governance. Learn how to unlock the full potential of Generative AI and turn it into real business value.
Six Success Factors for the Effective Use of AI in MaintenanceDigitalization Services April 2, 2025
EU Omnibus Regulation: What it means for CSRD and why sustainability remains a priority
The EU Commission has presented a proposal to simplify important sustainability regulations. This article highlights the changes to the CSRD (Corporate Sustainability Reporting Directive) and explains why sustainability continues to play a key role for companies.
EU Omnibus Regulation: What it means for CSRD and why sustainability remains a priorityCustomer Experience April 1, 2025
5 steps for effective change management during CMP implementation
Implementing a content marketing platform (CMP) is a significant move for companies looking to streamline workflows and boost the efficiency of content production. The benefits are clear, the budget is approved, and the marketing manager is eager to launch. But this is where the real challenge begins: managing change effectively during the rollout of the CMP.
5 steps for effective change management during CMP implementationCustomer Experience March 28, 2025
PIM vs PXM: Elevating the Customer Experience
Pimcore is a game-changing platform built from a vision to revolutionize PIM and PXM. By bridging data management with customer experience, Pimcore delivers seamless solutions to empower businesses. Its innovative approach to uniting PIM and PXM showcases a commitment to transforming the way organizations manage and deliver value.
PIM vs PXM: Elevating the Customer ExperienceSAP Services March 27, 2025
Implement SAP S/4HANA the right way: How companies can really future-proof themselves
For a long-term rewarding SAP S/4HANA transformation, a future-oriented implementation approach with a focus on clean core and standardization plays a key role. This allows companies to quickly adapt their system to new requirements, switch to the cloud rapidly if necessary and benefit immediately from innovations such as AI.
Implement SAP S/4HANA the right way: How companies can really future-proof themselvesCustomer Experience March 25, 2025
Leveling Up UX with Gamification
Gamification can enhance user experience, retention, and emotional connections by adding game elements to non-game contexts. It utilizes intrinsic and extrinsic motivations like achievements and competition to increase user engagement. However, it's essential to maintain balance and prioritize user-centered design, as excessive gamification can overwhelm users and have negative consequences.
Leveling Up UX with GamificationCustomer Experience March 21, 2025
Unlocking the Power of PXM and PIM: A Holistic Approach with Pimcore
Explore the synergy between Product Information Management (PIM) and Product Experience Management (PXM) in this blog. Discover how Pimcore’s open-source platform revolutionizes digital transformation by enhancing customer experiences, streamlining data management, and leveraging its global ecosystem for innovation and growth.
Unlocking the Power of PXM and PIM: A Holistic Approach with Pimcore